Reinstall HID-Compliant Mouse drivers - actually, this is my question if it is possible?Ĭreate a new OS image (painful, much effort for that, better avoid) But as far as this problem happens rarely, I'm not sure if it will actually fix it in the long term. Remove "ghost devices" from the Device Manager (as it turned out, there are many "ghost" HID-Compliant Mouse devices - devices that are present but not attached, they are colored in gray in the Device Manager (providing that "Show hidden devices" option is ON). Remove old drivers completely (removed, but the screen didn't start to work still, until unplugged, and plugged in the USB connection) Use the hardware troubleshooter to fix the issue (not available on our custom-built Win image) Update driver via the Device Manager (it reports that driver is already up-to-date) So, there are many suggestions on the internet and my own, what to do when HID-Compliant Mouse disappears, I'll gather them together below: On another device, where HID-Compliant Mouse drivers were used from the beginning, and manufacturer's drivers not installed, there is no such problem observed. It doesn't start working even after a reboot, only when I plug out and then plug in the USB connection. This never happened with previous drivers. inf files of the previous drivers, so now the Device Manager started to detect the touch screen as "HID-Compliant Mouse", it worked, and everyone is happy.īut, as it turned out, HID-Compliant Mouse sometimes now disappears from the Device Manager, and the touch screen just stops working with built-in Windows drivers. Previously we used a touch screen driver from the touch screen controller manufacturer (in Device Manager it was seen as "USB Touchscreen Controller"), but for definite reasons, we decided to switch to built-in Windows drivers. We have an embedded device running Windows 8 x32 or 圆4 bit with a touch screen.
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